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NCMA's Quality Standards

The following are the standards that all NCMA childminders aim to meet.

  1. Take a professional approach to registered childminding
    NCMA childminders:
    • are registered with their local authority and comply with the requirements of their registration
    • have suitable insurance cover
    • undertake relevant training where possible
    • keep up-to-date with childminding regulations and legislation
  2. Manage children's Behavior
    NCMA childminders:
    • never slap, smack, shake, bite, frighten or humiliate a child
    • take a positive approach to managing children's behaviour
    • set clear boundaries for children's behavior and share these with parents
    • give praise and encouragement when children live up to expectations
    • respond to unwanted behaviour appropriately, according to the child's age and level of understanding
  3. Promote equality of opportunity
    NCMA childminders:
    • treat each child as an individual and with equal concern
    • give every child equal chances to learn and develop
    • take into account each child's age and stage of development, gender, ethnicity, home language and any disability
    • encourage children to develop a sense of their own, and to develop positive attitudes towards people who are different from themselves
  4. Respect confidentiality
    NCMA childminders:
    • do not share information about children and families without the permission of the family
    • only break this rule in the interests of protecting the child, when they seek advice from appropriate professionals
  5. Promote children's learning and development
    NCMA childminders:
    • provide play activities and learning experiences suitable for each child's age and stage of development
    • support and stimulate children's Social, Physical, Intellectual, Communication and Emotional development (SPICE)
    • build learning into everyday activities
    • support and complement what children learn at home, school and pre-school
    • keep parents informed about their child's progress
  6. Work in partnership with parents
    NCMA childminders:
    • know that parents are the most important people in a child's life
    • recognize that parents know their own child best
    • exchange information about each child with his or her parents
    • show respect for each families beliefs, traditions and wishes for the care of their children
    • arrange back-up cover for emergencies
    • review contracts with parents at least once a year
    • understand children's need for ongoing care with the same carer
  7. Keep children safe
    NCMA childminders:
    • pay careful attention to safety and hygiene
    • make detailed plans of what to do in a emergency
    • are aware of signs and symptoms of possible abuse and know what to do if they suspect a child is being abused
  8. Know about nutrition
    NCMA childminders
    • discuss children's dietary needs with parents
    • provide children with a healthy balanced diet
  9. Have good business practices
    NCMA childminders:
    • keep organized records of children's attendance, personal details and development
    • keep accurate written records of accidents and incidents in an accident book
    • Keep detailed financial records
  10. Seek support
    NCMA childminders:
    • seek advice from other professionals when necessary
    • take advantage of the opportunities for mutual support provided by NCMA and local childminding groups.

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